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Terms of Service

SIA Catego, Reg. No. 40203507934, Ausekļa prospekts 18, Ogre, Latvia, LV-5001

These Terms of Service ("Terms") apply when you use the Account Information Service ("AIS") provided by SIA Catego ("Catego") to connect your payment account and allow account information to be retrieved and provided to the business or organisation ("Client") with which you are using the AIS. By proceeding with the AIS consent flow and authorising access to your payment account, you acknowledge and agree to these Terms.

1. Who We Are

SIA Catego is authorised to provide Account Information Services in accordance with Directive (EU) 2015/2366 ("PSD2") and applicable Latvian legislation, under the licence issued by Latvijas Banka (Licence No. 27-55/2026/2).

Catego provides the AIS as a licensed Account Information Service Provider ("AISP").

The AIS allows Catego to retrieve account information from the bank or payment institution where your payment account is held ("ASPSP") and provide that information to the Client you have selected.

The AIS is read-only. Catego cannot initiate payments, transfer funds or otherwise dispose of funds in your payment account.

2. How the AIS Works

Before providing your authorisation, you will be shown the specific scope of the AIS access requested, including the types of account information to be accessed, the applicable transaction history period, the purpose(s) for which the information is requested, and the duration of the access.

These parameters may vary depending on the service requested from the business on whose behalf the AIS is provided. Catego will access your account information only within the scope and for the duration authorised by you.

  • you select the bank you wish to connect;
  • you are shown the scope of account information to be accessed and the period and purpose of access;
  • you authorise Catego to access the selected account information;
  • you are redirected to your ASPSP, where you authenticate yourself using the ASPSP's authentication procedures;
  • following successful authentication and authorisation, Catego retrieves the authorised account information; and
  • Catego provides the retrieved information to the Client you have selected.

Exact steps mentioned above can vary depending on the technical specification of your ASPSP, that governs the way how your APSPS exchanges information with Catego. Authentication and your online banking credentials are handled directly by your ASPSP. Catego does not request or store your online banking password, personalised security credentials or Strong Customer Authentication credentials.

3. What Information May Be Accessed

Depending on the account, ASPSP and the scope of your authorisation, Catego may access:

  • account holder information;
  • account identifiers, including IBAN;
  • account type and currency;
  • current and available balances;
  • transaction information, including amounts, dates, descriptions and counterparty information; and
  • other account information made available by the ASPSP through its PSD2 interface.

Only information within the scope permitted by your authorisation and applicable PSD2 requirements will be requested.

4. Your Authorisation

By confirming the AIS authorisation, you authorise Catego to access the specified payment account information in accordance with the scope displayed to you.

Your PSD2 authorisation is separate from the legal bases used under data protection legislation for the processing of personal data. Information about the processing of your personal data is provided in Catego's Privacy Notice.

You may withdraw or revoke your AIS authorisation at any time through the relevant functionality provided by your ASPSP or, where applicable, through the AIS interface provided by Catego.

Following withdrawal or expiration of your authorisation, Catego will not make further AIS data retrievals under that authorisation.

5. Provision of Information to the Client

The account information retrieved through the AIS is provided to the Client selected by you in the AIS flow.

The Client is responsible for its own use and subsequent processing of the account information after receiving it from Catego, including the purposes for which the Client uses the information and its compliance with applicable data protection and sector-specific requirements.

The services provided by the Client to you, including any lending, creditworthiness or affordability assessment, are governed by the Client's own terms and privacy information.

6. Catego's Processing of Personal Data

For account information processed by Catego on behalf of the Client for the provision of the AIS requested by the Client, Catego processes the information in accordance with the contractual arrangements with the Client.

Catego may also process certain personal data independently where this is necessary to comply with its own legal or regulatory obligations as a licensed AISP, including obligations relating to regulatory records, security, audit, prevention of misuse and demonstrating compliance with applicable law.

Further information about Catego's processing of personal data is provided in the Catego Privacy Notice.

7. Retention of AIS Data

AIS data is retained for the purposes of completing the retrieval, enabling the Client to download retrieved data, security, audit, regulatory compliance, dispute resolution and other applicable legal requirements.

For one-time authorisations, the applicable retention period begins following completion of the retrieval. For ongoing authorisations, AIS data may be retained for the duration of the authorisation and the applicable retention period begins following its expiration or revocation.

The default retention period for AIS data is three days following completion of a one-time retrieval or following expiration or revocation of an ongoing authorisation. Where configured by the Client, the retention period may be extended up to a maximum of seven days.

Following the applicable retention period, personal data is deleted or anonymised, except where longer retention is required by applicable law or regulatory requirements.

8. Security and Service Availability

Catego implements appropriate technical and organisational measures to protect personal data and AIS data against unauthorised access, loss, alteration or disclosure.

The AIS depends on the availability and functionality of the relevant ASPSP and its PSD2 interface. Catego cannot guarantee uninterrupted availability or completeness of account information where this is affected by the ASPSP or other circumstances outside Catego's reasonable control.

9. Fees

Catego does not charge you a fee for using the AIS.

The Client may charge you for its own products or services. Such charges are governed by the agreement between you and the Client and are not charges for the AIS itself.

10. Your Data Protection Rights

Information concerning the processing of your personal data, applicable legal bases, retention periods, recipients and your rights under the GDPR is provided in Catego's Privacy Notice.

Depending on the particular processing activity, you may have rights including the right to access, rectification, erasure, restriction of processing, objection and data portability.

11. Complaints

If you have a complaint concerning the AIS provided by Catego, you may contact us at: complaints@catego.app

You may also have the right to submit a complaint to the competent supervisory authority. For data protection matters in Latvia: Datu valsts inspekcija www.dvi.gov.lv

12. Changes to These Terms

Catego may update these Terms where necessary to reflect changes to applicable legislation, regulatory requirements, the AIS or its technical implementation.

13. Governing Law

These Terms are governed by the laws of the Republic of Latvia.

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SIA Catego · Reg. No. 40203507934 · Ausekļa prospekts 18, Ogre, Latvia, LV-5001

Licensed AISP under PSD2 · Supervised by Latvijas Banka